From: Howard C. Berkowitz (hcb@gettcomm.com)
Date: Tue Nov 05 2002 - 13:23:22 GMT-3
At 10:43 AM -0500 11/5/02, Foster, Alexander wrote:
>Did anyone every had issues with IPExpert.
>
>I purchased 2.1 workbook, but the scenarios are useless since Cisco
>changed the switches to the 3550. Now I asked IPExpert if there is any
>update to 2.1 workbook...but, they tell me to buy the 3.0 workbook
>instead. Has anyone had a similar experience.
>
>Alexander C. Foster
>Sr. Network Engineer
>x5912
First, let me say I have never received money from IPexpert. There
have been some partnerships with Gettlabs and Certzone, but I am not
directly affected by them.
In this case, I don't see the problem., unless you bought the book
after the 3550 was added. If that was the case, it probably would
have been appropriate for you to have gotten a warning that the book
might not match the current lab (and no workbook can guarantee to
match it without violating NDA).
If, however, you bought the book before introduction of the 3550, I
think they have been playing fairly with you. If I buy a hard copy
set of IOS documentation for one release, I don't expect Cisco to
send me the documentation on the next release without charge.
This archive was generated by hypermail 2.1.4 : Tue Dec 03 2002 - 07:22:53 GMT-3