From: Messina, John V (john@crimsoncti.com)
Date: Mon Sep 15 2003 - 19:09:41 GMT-3
you can do this with translation patterns
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_3/sys_ad/3_3_3/ccmcfg/b03txpat.htm
-----Original Message-----
From: John Humphrey [mailto:txkjohn@hotmail.com]
Sent: Mon 9/15/2003 5:29 PM
To: ccielab@groupstudy.com
Cc: johnh@txkisd.net
Subject: CallManager Digit Manipulation
Real world question here.... We are gradually moving a lot of stand-alone
key systems to our Cisco Telephony install. The PSTN gateway connects via
a PRI. Our user base is having a hard time remembering to call our
various branches' four digit extension as opposed to their 10 digit phone
number. Basically, when Branch A moves from their old key system to the
new CallManager, folks from Branch B (also a CallManager IP site) still
use the teleco number (123.456.7890) to call Branch A. I would like to
have my CallManager manipulate these digits for me, so that when Brach B
calls 123.456.7890; it gets changed to ext. 2250. This will help me free
up some PRI channels. Here's my problem. I don't know how to get
CallManager to stop handing these calls off to the PSTN gateway (H.323).
I'll do some debugs on the gateway and see that the digit manipulation is
working fine, but I don't want CallManager to send these calls to the
PSTN gateway. I want it to take the call, manipulate the digits, and then
handle the call locally. Does this make sense. I'm sure there's a way to
do this, but I haven't figured it out yet. Any ideas? jh
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This archive was generated by hypermail 2.1.4 : Wed Oct 01 2003 - 07:24:28 GMT-3