From: sabrina pittarel (sabri_esame@yahoo.com)
Date: Thu Feb 08 2007 - 04:18:48 ART
TAC is a big organization and there are different type of positions and a lot
depends on what you like to do...
Of course, there positions that are more
"prestigious" than others, but everything is relative, if you like what you do
you'll be successful anywhere. Career paths in Cisco are conceived so that you
can have a good professional growth pretty much from any position (that's true
even for the Admins)
Many people enter in TAC as "Customer Support
Engineers", they are the front end when a customer is facing a problem. Their
type of work is "reactive", since they are involved only after the customer is
experiencing a problem. CSEs tipically work on shifts.
You can grow in the
role and you can become a "distinguished support engineer", but many CSEs tend
to move toward Network Consulting (in AS - Advanced Services).
A NCE (Network
Consulting Engineer) does a proactive job.
NCE teams can be associated with
major customer accounts and take care of the customer network, from network
design/redesign when a new technology has to be deployed (with in house
testing of the solution), to handling software upgrades;
Or they can serve
several minor customers ("a one time job" at times). These NCE teams are
usually divided by market segment (Service Provider or Enterprise) and
location (East Coast/Weat coast/North and South US).
NCEs can also be part of
the "WW Practises"...they are the expert on the cutting edge technology they
represent, for example wireless or data center.
Usually NCE positions require
a CCIE. You have to show a strong networking background on your resume even to
be called for an interview if you don't have a CCIE.
Dependently on the
specific position, you may need to travel quite a bit, expecially on the WW
Practises.
Finally there is the "Network Architect" position, that's the best
of the best. Essentially you are the NCE of the NCEs....and you work on the
design of what will become the "recommented deployment solutions" of several
technologies.
If you have been offered a "Network Architect" position, well
you cannot get much better offer than that.
Finally...about base salary. Your
base salary is a function of your grade (as is the bonus), but, on equal
grade, usually CSEs are paid less than NCEs (so says a friend working in the
AS) and of course Network Architects are paid the highest (but the starting
grade for a Network Architects is already higher than the other 2 positions')
Hope this helps
Sabrina
> ----- Original Message -----
> From: "Haloween
Boy" <ciscob20@gmail.com>
> To: "Cisco certification" <ccielab@groupstudy.com>
> Sent: Wednesday, February 07, 2007 11:51 PM
> Subject: TAC Jobs
>
>
> > Hi
All,
> >
> > I need views on this from all and specially from CCIE's & CCIE
Mentors.
> >
> > Does working with TAC a real branded work? What about Network
Architech
> /
> > Design
> > jobs?
> >
> > I have couple of offers and would
need everyone's suggestion.
> >
> > Regards,
> > S B
> >
> >
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