From: Brian Spade (bitkraft@gmail.com)
Date: Mon Dec 29 2008 - 19:13:20 ARST
Hahaha, no partying!! Just kidding... I can't believe how impatient I am to
start using the legendary IE materials.
Thanks all, and sorry if I upset anyone :-)
Petr, I've emailed you the info.
Sincerely, a happy engineer....
On Mon, Dec 29, 2008 at 12:25 PM, Petr Lapukhov <petr@internetworkexpert.com
> wrote:
> Brian, Sorry for the inconvenience, I've contacted our sales/customer
> support and asked them to get your issue resolved ASAP. To keep me updated,
> please email your customer ID and order numbers to "
> sales@internetworkexpert.com" and CC: to me at "
> petr@internetworkexpert.com".
> Thanks for your patience,
>
> --
> Petr Lapukhov, CCIE #16379 (R&S/Security/SP/Voice)
> petr@internetworkexpert.com
>
> Internetwork Expert, Inc.
> http://www.InternetworkExpert.com
> Toll Free: 877-224-8987
> Outside US: 775-826-4344
>
> 2008/12/29 Brian Spade <bitkraft@gmail.com>
>
>> Hi team,
>>
>> With all due respect to the holidays, I understand delays. However, I
>> placed a CCIE 2.0 order on the 24th from IE to take advantage of my time
>> off
>> on the holidays to study. I still have not received any COD information
>> or
>> the PDFs for the labs. Would it make sense to post your holiday hours on
>> your web site if you aren't going to fulfill orders? I've sent emails and
>> have gotten one response stating my order is in process (as of today). I
>> call their support and sales line and get prompted to send an email (no
>> answer).
>>
>> They have a 25% sale on everything as well. Would it make sense to staff
>> for these orders regardless of the holidays?
>>
>> Sorry to vent on the forum, but hope IE will take steps to improve this.
>>
>> Sincerely, a frustrated engineer.
>>
>>
>> Blogs and organic groups at http://www.ccie.net
>>
>> _______________________________________________________________________
>> Subscription information may be found at:
>> http://www.groupstudy.com/list/CCIELab.html
Blogs and organic groups at http://www.ccie.net
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