On Tue, Aug 25, 2009 at 9:00 AM, Darby Weaver<darby.weaver_at_gmail.com> wrote:
> I thought you just opened a ticket with TAC with your menu request and
> voila! You got lunch.
You need an active LAS (Lunch Application Support) or LASU (Lunch
Application Support w/Upgrades) contract in place. This is on top of
the SMARTnet contract on the underlying crockery.
Without this, the TAC (LAC?) won't even talk to you. Sure, they might
RMA a broken plate, but it's not like the old days.
cheers,
Dale
Blogs and organic groups at http://www.ccie.net
Received on Tue Aug 25 2009 - 09:07:06 ART
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