I took the CCIE R&S in San Jose on Monday and walked out knowing that
I had passed.  During the TS section I completed all tickets and
verified them 100% with 30 minutes to spare.  I spent this 30 minutes
double, triple checking every part of every ticket, reviewing the
rules and restrictions to verify I did not violate anything.  Come to
find out, I failed the troubleshooting section and passed the
configuration.  I could not believe that I failed the troubleshooting
and it took me some time to figure out why I failed but I believe it
was because of misinformation from the proctor. I had asked the
proctor a question regarding one of the tickets which I believe he
gave me the wrong information on.  Due to NDA I can not tell you what
the ticket was or what the misinformation he gave me was.  It was
simple clarification question on what the end result of a question
should be.  It had nothing to do with my technical knowledge but
interpretation of the question.  Our conversation is below:
Me: "Is the question asking me to do A or B?"
Proctor: "Can you make B happen?"
Me: "Yes"
Proctor: "Then do that"
Looking back on that conversation and the ticket itself, I realized
that he gave me the wrong information.  I was supposed to do it the
other way which is why I missed that question.  If I had done it the
other way, I would have received credit for that ticket and therefore
would have passed the exam.  He seemed to be a little unsure himself
about whether I should do it one way or another.  If he had graded the
lab himself, I believe he would have gave me credit for it since he
told me to do it that way.
So my question is: Should I request a reread or just reschedule for
another attempt?  Has anyone done a reread and is this the type of
thing that would take a grade from FAIL to PASS?  I noticed on the
page that when you request a reread, they provide you with a place for
comments where I could describe, in detail, this same scenario and
hope that they would talk to my proctor who could confirm our
conversation.
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Received on Tue Aug 30 2011 - 20:22:19 ART
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