From: Enid Sorkowitz (enid@xxxxxxxxx)
Date: Fri May 11 2001 - 13:45:38 GMT-3
Due to the recent emails to ccie_ucsa@cisco.com, I wanted to clarify the
date swapping issue. You can swap your lab dates using the new system.
However, the only way to do a date swap with the new system is to have
both candidates drop their dates, and then book each other's dropped
date. At the time you are doing this any number of people could be on
line at the same time and could potentially book the date out from under
you so you'll need to coordinate this with the person you're swapping
with. The likelihood that someone will be trying to book the exact same
date at the exact same time you are is low but we wanted you to be aware
that it is a possibility.
The CCIE Department has always strived to accommodate lab candidates.
Swapping dates was one way we did this but the process utilized a
tremendous amount of administrative time. One of the benefits of this
new system is that cancellations on the calendar are visible to all
candidates and can be booked on a first come, first serve basis. We
believe this feature will enable many candidates to find the dates that
they are looking for. You'll also be able to schedule a lab date at
your convenience (24) hours a day, (7) days a week without having to
wait for a coordinator to call you/email you back.
We know there may be a few "bugs" to work out with the new system but
the end result we are striving for is to provide lab candidates with a
more efficient way to schedule their lab dates. We appreciate your
patience during this transition.
Regards,
Enid Sorkowitz
Manager, Customer Service
CCIE Program
http://www.cisco.com/go/ccie/
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