From: Gordon Olson (gordonolson@xxxxxxxxx)
Date: Tue Jun 12 2001 - 20:12:08 GMT-3
That is not the problem, the problem is the lack of
communication. I work in the real world but I still
return email and phone calls ...
I just received a troubling email from an x employee
of Mentor, I have asked him if I could post it. If he
says I can, I will.
I think it smells a little fishy, I am just warning
others to sniff around before sending in their hard
earned money.
--- Andrew <arousch@home.com> wrote:
> It is not out of the ordinary for a company to take
> 30 days to issue a
> refund. This isn't some shirt you returned to a
> department store and they
> cash you out right there from the register. Granted
> you don't want to hear
> such things when you are on the receiving end but
> that's just a way of
> life. Not defending Mentor nor attacking them. I
> am simply stating how it
> is in the real world.
>
> Off topic thread...
>
> -A
>
> At 02:38 PM 6/12/01 -0700, Gordon Olson wrote:
> >I had to cancel my ECP1 class. The class was
> scheduled
> >for a week in Sept 2001. I cancelled nearly three
> >weeks ago and they have not issued a refund. They
> are
> >dragging their feet and they cannot even tell me if
> >the check was even cut yet. I sent them a cashiers
> >check in the amount of $3995.00 over 3 months ago.
> >There refund policy is that you are to receive a
> full
> >refund as long as you give them 11 days notice.
> >
> >I have requested my refund by phone, fax, email and
> >registered mail. The account rep from Mentor says
> that
> >the accounting dept will not return or has not
> >returned her phone calls.
> >
> >Does anyone know if Mentor Technologies is in
> >financial trouble?
> >
> >I thought it might be a good idea to alert anyone
> that
> >may be thinking about ECP1 that there might be a
> >reason for concern.
> >
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