RE: voice track

From: Jon Campbell (jcampbell2000@earthlink.net)
Date: Sat Sep 13 2003 - 13:24:45 GMT-3


I am in the middle of a 2000 IP phone install. I can tell you that
there are certain aspects that are a living nightmare, but for the most
part it is very exciting and enjoyable to bring it together. The tough
part basically deals with moving from an old PBX to the Avvid System
(although it isn't too bad). The nightmare part is dealing with the CRA
system and ACD when you have little experience with it. To make matters
worse, you are implementing ACD (with little experience) to groups that
have never used ACD along with the new IPT system. My advice is never
do both at the same time unless the users/depts are already using ACD.

By the way, for you Unix nuts (me being one of them :) ), I understand
that future versions of CallManager will be available on Unix. Someone
else may be able to confirm this.

-----Original Message-----
From: nobody@groupstudy.com [mailto:nobody@groupstudy.com] On Behalf Of
Charles Church
Sent: Saturday, September 13, 2003 11:38 AM
To: Thomas Larus; ccielab@groupstudy.com
Subject: RE: voice track

Tom,

        I feel the same way. 3Com's IP telephony solution runs a
proprietary OS, and upgrades are just a simple file, much like a router.
On the other hand, Cisco's is much more scalable, using high end and
upgradeable Intel servers. Writing a proprietary OS to handle RAID
controllers, file systems, etc would have been very expensive.
Personally, I think a small Linux kernel could probably make a better
basis for Call Manager.

Chuck Church
CCIE #8776, MCNE, MCSE
Wam!Net Government Services
13665 Dulles Technology Dr. Ste 250
Herndon, VA 20171
Office: 703-480-2569
Cell: 703-819-3495
cchurch@wamnet.com
PGP key:
http://pgp.mit.edu:11371/pks/lookup?search=chuck+church&op=index

-----Original Message-----
From: nobody@groupstudy.com [mailto:nobody@groupstudy.com]On Behalf Of
Thomas Larus
Sent: Saturday, September 13, 2003 11:23 AM
To: ccie done; ccielab@groupstudy.com
Subject: Re: voice track

I was just wondering if anyone else has found IP Telephony to be a much
less enjoyable area than routing and switching. I know it is a great
area for finding work, but I am speaking here of how enjoyable the work
or subject matter has turned out to be for you.

I am a language person, and enjoy the Cisco IOS because it is intuitive,
powerful and flexible. PIX OS is almost as good, but not quite as
user-friendly because it lacks the magnificent interactive help feature
that tells you the possible options at any stage.

I find building and configuring servers (even using a GUI) a whole lot
less fun. And a lot more tedious. A lot of IP Telephony involves
configuring servers, patching servers, rebuilding servers when there is
a serious problem, carefully dealing with backup and restore and
registry issues.

The whole business of running complex applications on top of a Microsoft
OS is a whole lot more risky than using features that are built into
IOS. When something goes wrong on a router, I feel more confident about
being able to find a solution. With Microsoft, a misplaced DLL or one
wrong registry value (among thousands) can hang or crash everything, and
very few people would know exactly how to fix it.

Now the hardware and IOS side of Voice can be a lot of fun. QOS
features necessary for Voice to work properly are fascinating.

Anyone else feel the same way?

Tom Larus, CCIE #10,014 (Routing and Switching)

----- Original Message -----
From: "ccie done" <ccie1@lycos.com>
To: <ccielab@groupstudy.com>
Sent: Saturday, September 13, 2003 5:50 AM
Subject: voice track

> hello list :)
> after long break time one must come back :)
>
> i am wondering if anyone here intersted in the new voice track ..seems

> to
be a nice track and trend coming up ..is there a plan to have separate
list for that track ??
>
> since im strating to build my voice-track setup ..is there a big
difference between the 6503 and the 5500 previously used in the R&S exam
?? or 5500 will do the job .
>
>
>
> anyone interested to discuss about the voice ..just answer
>
>
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